Thursday, April 30, 2015

Be Honest About the Cost of Change

Be Honest About the Cost of Change

In the field of change management consulting, two things are certain:

  1. Change is difficult
  2. There will always be some resistance to shifting from the old way to the new way.
What we have learned in almost three decades of experience is that it never pays to underestimate the challenges or to portray the end result in terms that are unrealistically glowing. If you do so, you will quickly lose the commitment to change from even your most devoted proponents.

There are personal and professional costs to any major change. Too often we don’t fully realize the full toll change will take and yet if we don’t follow the path to change, who knows where we would end up? If you are planning an organizational change, be honest about how difficult it may be. Try to prepare others for what it will take to succeed – personally and professionally. Teddy Roosevelt said, “Nothing in the world is worth having or worth doing unless it means effort, pain, difficulty.” Make sure that:
  • The change will make a significant improvement in performance and long-term health of the business
  • You have the resources and support required to succeed
  • You have not glossed over the costs of change so that those who take the journey with you will have the proper resolve to succeed
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