Change
in the workplace would be so much simpler to achieve if it were only a matter
of appealing to rational thinking. It is relatively easy to make an
intellectual case for change. Alas, emotion, too, plays a role in how we
approach change and is far more difficult to deal with.
Our
emotional side resists change because any shift from the familiar and
comfortable status quo elicits anxiety. This fear prevents employees from whole-hearted
commitment and motivation to change.
And
thus the major challenge of change management is how to harness the emotional
energy of the workforce. Leaders need to go beyond persuading their followers
of the reason change is needed; they need to convince their employees that
change is possible and give them a vision of future success.
Remove
any obstacles on the path to change such as incompatible systems or
unsupportive procedures and celebrate the small steps that bring you ever
closer to your strategic goal.
